MAKE A RESERVATION

LOCAL TIME:  •  LOCAL TEMPERATURE: /

Job Description

Position : Lobby Hostess

Property : The Address Downtown Dubai

Department :

JOB PURPOSE

The Address Downtown is a destination where cool meets warmth, and style meets sophistication. This vibrant five star flagship hotel redefines luxury, hospitality and business travel.

Are you a talented Lobby Hostess? Do you have the required experience? Are you looking for an exciting and challenging career within an innovative and genuinely caring atmosphere? Are you a person who has passion and desire to delight, who dares to be different, who is always 100% and believes in “Yes we can”?

Then, be part of our team and discover the power of belonging, we are looking for people just like you!

Purpose: Be responsible for welcoming our guests, assist with their requirement and help in service if asked for.

KEY RESPONSIBILITIES

  • Ensures every guest in the lobby is being granted full attention, reception and best possible care
  • Engages with guests and escorts them to various areas of the hotel
  • Knows the basic service rules and help in service if asked for
  • To be thoroughly familiar with the sales-program and constantly informed on all promotions, novelties and changes in the sales-program
  • The ability to work consistently and independently as well as part of a team
  • The desire to uphold The Address Hotels philosophy of "One size fits One", by treating each individual guest and their requests in a timely, professional and friendly manner
  • The commitment to grow and develop with The Address Hotels brand

PROFILE SPECIFICATIONS

  • Displays emotional maturity and sensitivity in dealing with others
  • Knowledge of basic hotel business operations preferred
  • Operates with integrity and objectivity at all times
  • Organised and demonstrates good planning skills
  • Proactive to address and resolve issues
  • Customer oriented
  • Ability to work in a fast paced work environment
  • A Team player
  • Ability to communicate effectively across a multi-national, multi-cultural environment
  • Enthusiastic and pleasant personality

EMAAR HOSPITALITY GROUP LLC

Emaar Hospitality Group LLC, the wholly owned subsidiary of Dubai-based global property developer Emaar Properties PJSC, manages the company's growing roster of hospitality and leisure projects

close