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Job Description

Position : Room Technician

Property : The Address Downtown Dubai

Department :

JOB PURPOSE

The Address Downtown is a destination where cool meets warmth, and style meets sophistication. This vibrant five star flagship hotel redefines luxury, hospitality and business travel.

Are you a talented Room Technician? Do you have the required experience? Are you looking for an exciting and challenging career within an innovative and genuinely caring atmosphere? Are you a person who has passion and desire to delight, who dares to be different, who is always 100% and believes in “Yes we can”?

Then, be part of our team and discover the power of belonging, we are looking for people just like you!

Purpose: Maintain and monitor zones as listed in the department’s check list and respond to maintenance requests as advised by the department and close out all finished assignments.

KEY RESPONSIBILITIES

  • Maintain and monitor zones as listed in the department’s check list
  • Respond to maintenance requests as advised by the department and close out all finished assignments
  • Maintain and repair all Guestrooms, Public Areas and Heart of House in accordance with the C.A.R.E. procedures and standard guidelines
  • Ensure arrival rooms quick inspections according to the check list and rectify complaints if any
  • All fixtures and fittings are to be cleaned and maintained functional in all Guestrooms, Public Areas and Heart of House
  • Respond to Guestroom calls within ten minutes
  • Ensure good “work hygiene” to protect guest areas from damage
  • Greet guests during your presence in the property and maintain appropriate grooming
  • Familiarize with the design and the layout of all guest areas
  • Follow the shift duties as per department duty roster and must be flexible with scheduling
  • Applies mastery of skills and serves as a resource to others in the resolution of problems relates with Guest Rooms
  • Understand and practice hotel emergency fire procedures
  • Report any unusual finding or safety hazards immediately to the Assistant Chief Engineer/Director of Engineering
  • The desire to uphold The Address Hotels philosophy of "One size fits One", by treating each individual guest and their requests in a timely, professional and friendly manner
  • The commitment to grow and develop with The Address Hotels brand

PROFILE SPECIFICATIONS

  • Previous experience in similar and/or related fields in a 5 Star Hotel
  • At least 1 year experience at same level
  • Operates with integrity and objectivity at all times
  • Organised and demonstrates good planning skills
  • Proactive to address and resolve issues.
  • Ability to work in a fast paced work environment
  • A Team player
  • Detail Conscious and accurate in all aspects of Engineering work
  • Motivated in completing efficient Engineering duties
  • Ability to communicate effectively across a multi-national, multi-cultural environment.
  • Enthusiastic and pleasant personality

EMAAR HOSPITALITY GROUP LLC

Emaar Hospitality Group LLC, the wholly owned subsidiary of Dubai-based global property developer Emaar Properties PJSC, manages the company's growing roster of hospitality and leisure projects

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