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Terms and Conditions

  • Skywards members will earn 1 Skywards Mile per 1 USD spent in respect of a Qualifying Rate and Qualifying Spend at The Address Hotels + Resorts.
  • Qualifying Rates means any standard room rate at any of The Address Hotels + Resorts which is defined as any published rate or standard hotel rates, corporate rates and government rates.
  • Qualifying Rates exclude airline employee rates, inter-company or employee discount rates, any complementary, free or barter room or any stays in connection with a frequent traveller award, gift certificates or other awards or discounted rates, wholesale, packages, tour operator, conference, travel industry discount, special discounted and long stay rates.
  • Qualifying Spend means all charges (excluding service charge or applicable taxes levied by any competent authority) charged to the room bill during a stay irrespective of whether staying on a qualifying room rate.
  • Qualifying Spend is in respect of making use of the food and beverage or any other related services at The Address Hotels + Resorts.
  • Qualifying Spend includes but is not limited to telephone calls and laundry services but excludes conference related, tips and third party charges.
  • Skywards Members must present a valid Skywards Card at the time of check-in to earn Skywards Miles.
  • Skywards Miles will be credited to the Member's Account only after payment in full is made for the qualifying stay through direct payment at the hotel.
  • Skywards Member will receive miles for one room per member per stay at The Address Hotels + Resorts.
  • If Skywards Member wishes to claim an adjustment to the number of Skywards Miles awarded or a retroactive claim, Skywards Member must do so within six months of the date of transaction, by sending written details to the Skywards office, with a copy of the hotel invoice for which the Skywards member did not receive the correct number of Skywards Miles.
  • The name of Skywards member must match the name in the hotel reservation to be eligible for miles accrual.
  • Skywards Miles earned from staying at The Address Hotels + Resorts are subject to the terms and conditions of the Skywards Program.
  • The Address Hotels + Resorts reserve the right to change these terms and conditions, along with the available benefits structure at any time, with no advance notice.
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